Terms & Conditions and Privacy Policy

By making a booking you are agreeing to our terms and conditions



The Client - the person(s) who book and pay for the rental of the Villa. The Client guarantees that they have the authority to accept and do accept on behalf of the Party who stay at the Villa, the terms of these booking conditions. The Client must be at least 21 years old to make a booking.


The Party - any person or persons who participate in the rental of and/or staying at the Villa and agree to abide by the terms and conditions of the holiday Agreement.


The Owner - represents the Owners of the Villa who have the legal authority to rent out the Villa and offer any terms and conditions they so chose to the Client for the purpose of renting the Villa.


The Villa - Villa Zeytin Koru, Lavanta Sokak (street), Kalamar Yolu Uzeri (Along the Kalamar Road), Kalkan 07960


The Villa rental agreement When the Client makes a booking the Agreement is between the Client and the Owner and made once a confirmation has been issued to the Client following payment.


Paying for the Villa rental

Payment must be in full or as a deposit at the time of booking by the Client and can be through cleared cheque or cleared bank transfer. A deposit of 20% with the balance due 8 weeks prior to arrival


 Price guarantee

After confirmation of the booking to the Client there will be no change in the price of the Agreement. The Villa rental price includes the cost of the normal usage of gas, electricity and water and weekly cleaning. If staying for more than 10 days the bedding and bath towels are changed weekly, Pool towels are provided one per person per holiday (NB, the pool towels are only changed on changeovers). The Villa rental price does not include transfer costs, airport or other taxes, insurance cover or other costs in whatever form.



The Client must check the confirmation and other documents received immediately on receipt. The Client must contact the Owner straightaway if any information appears to be incorrect. The Owner is responsible for providing the Villa for the use of the Client as confirmed to the Client.


If the Client changes their booking

If, after confirmation has been issued, the Client wishes to change the booking arrangements in any way the Owner will do their utmost to make these changes but it may not always be possible. Any request for changes to be made by the Client must be in writing. If a member or members of the Party withdraws from the Villa rental, someone else can take their place providing the Owner is notified in writing.

If the Client cancels the Villa Rental

To cancel the entire villa rental the Client must contact the Owner either by writing or email. Contact details are stated on the booking confirmation. Cancellation takes effect on the date communication is received from the Client. If the Client cancels after the booking is confirmed the client will be charged for potential losses. If the Client has to cancel for a reason covered by their insurance policy, the Client should be able to recover the cancellation charges. Claims must be made directly to the insurance company concerned. When only some members cancel in the Party there will be no charge. The following cancellation charges apply:

More than 8 weeks before arrival date 20% of the total rental cost of the Villa
Between 56 and 43 days before arrival date 50% of the total rental cost of the Villa
Less than 43 days before arrival date 100% of the total rental cost of the Villa


If the Owner changes or cancels the Villa rental

It is unlikely that the Owner will have to make any changes to the Villa rental. In the event of minor alterations the Owner will do their best to notify the Client before the arrival date. If a significant change or cancellation has to be made to the Villa rental arrangements the client will be notified as soon as possible. The Client may then accept the changed arrangements or cancel the booking completely, in which case all monies paid by the Client will be refunded without exception.

IMPORTANT NOTE: Refund arrangements do not apply to circumstances beyond the Owner's control. The Owner may have to cancel the rental arrangement in the event of and not limited to: war, threat of war, riots, civil strikes or terrorist activity, government travel restrictions, industrial disputes, natural or nuclear disasters, fire, airport, port or station closures, bad weather conditions and similar events beyond our control.


Adequate travel insurance is essential. All necessary Holiday and travel insurance cover must be taken out by the Client for the protection of the Client and the Party and is the responsibility of the Client both in cost and arranging, we strongly recommend taking out insurance at the same time as booking the villa.


Arrival and Departure

Whilst we aim to be flexible wherever possible, sometimes a quick change round is required, the Villa will be available for occupancy after 16:00 on the designated day of arrival and we may request you vacate the villa by 10:00 on the designated day of departure.

IMPORTANT NOTE: The Client must advise the Owner or Manager of travel plans and any delays in the travel arrangements, this is to ensure Villa is ready and meet and greet can plan their day full contact details will be included in the arrivals pack.


Villa accommodation

This is reserved exclusively for the people named in the confirmation and no other persons are permitted to stay at the accommodation unless this has been agreed with the Owner in writing. Should the Client and/or any member of the Party and/or any third party visiting the Villa cause any accidental, wilful and/or negligent breakages, loss and/or damage of any item of the property or to the property itself and/or additional cleaning has been necessary, a charge to the Client equal to the cost to replace and/or repair that loss and/or damage including management and labour costs incurred. Any charges incurred must be paid to the local Management Agent before the end of the rental agreement. The Client is responsible for all actions of the Party and/or any third party visiting the Villa and subsequent costs incurred even though the Client may not be present at the Villa at some or all of the time.


Liability to the Client

The Owner accepts responsibility for ensuring that the Villa for which the Client booked is supplied as described on the website. However we will not accept responsibility for any events listed in the Important Note section within Insurance Terms and Conditions, and where the Client and/or any member of the Party is at fault and/or the fault is of someone else not connected with providing the services which make up the Villa rental which the Owner has confirmed and/or any unusual or unexpected circumstances beyond the control of the Owner, which could not have avoided even if the Owner had used all possible care and/or any event which the Owner, their local Management Agents and/or a supplier could not help or prevent.

Local activities

We do not act as an agent for any supplier/owner of any activities/excursions advertised or booked during the Holiday. Therefore if the Client or Party members utilise any services locally the agreement will be with the local supplier/owner and the Owner will not be liable for any complaints, claims loss or damages in relation to these activities/excursions.



If the Client has cause for complaint whilst renting the Villa, this must be brought to the attention of the local Management Agent immediately so that action can be taken to rectify the problem. Should the Management Agent be unable to resolve the matter, details of the complaint must be notified to the Owner in writing within 28 days of the end of your holiday. Any claims received outside this period cannot be considered.



At all times during the Villa rental, the Client and Party members must have consideration for third parties such as neighbours as well as the Villa property and contents in order to maintain the high standards that can be enjoyed by future guests.


Applicable Law

The Agreement will be governed by and construed in accordance with the laws of England and Wales and each party to the Agreement submits to the exclusive jurisdiction of the English courts.

I have read, understand and agree with the terms and conditions


Privacy Policy

We are committed to ensuring that your privacy is protected.


This Policy defines how we use and protect Data collected by us in relation to your use of the Web Site and any Services or Systems provided therein.

Data is collected and stored in compliance with the EU General Data Protection Regulation (GDPR) and, unless we are obliged by law to do so, your Data will not be disclosed to third parties.

What we collect

We collect only such Data as is necessary to provide you with the best possible service.

If you agree to it via the pop-up Cookies Acknowledgement button, we use Cookies to collect statistics about how you use our site eg which web pages you visited and for how long. None of the Cookies set by the Web Site jeopardise your privacy in any way and no personal data is collected.

If you contact us we will collect your name and contact details including your postal address, email address and contact telephone number.

If you make a booking with us we will collect Data necessary to confirm the details of your booking including passport details of all guests (required by the Turkish authorities).

Why do we collect the Data?

We collect statistics about your use of our website via Cookies to enable us to refine our service offering eg by removing pages which are rarely visited and adding further detail to pages which are more frequently visited by users.

We request Data from you to enable us to respond to a request from you for information, to enable us to complete a booking as requested by you and, occasionally, send you promotional emails about special offers or other information which we think you may find interesting.

Your Data Rights

You have the right to request details of the personal Data we hold about you (please use the Contact Us facility to raise your request and we will respond with a full list of any Data we hold about you).

You have the right to withdraw your consent for us to retain your Data at any point. Upon receipt of your instruction we will delete your Data after 180 days (the 180 day retention period is to enable us to respond to any Court authorised request from government or law enforcement officials for its disclosure).

You have the right to lodge a complaint regarding our collection, retention or use of your Data with the UK Information Commissioners Office (ICO).


We are committed to ensuring that your Data is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure Data collected online.